TERMS & CONDITIONS


CONFIDENTIALITY & GDPR:

I work within the professional ethics and guidelines.

All sessions are confidential, unless agreed specifically in writing with you the client.

Any materials or exercises provided to you, the client, are for your use only. You have no future right to use these materials or processes in any way without express training, written permission, or licensing from Emily Dixon t/a Insights to Well-Being.

It is important to be aware of the use of technology with regards to confidentiality and security.

Whilst I may discuss details of client sessions with my Supervisor, I do not reveal any information that could identify you.

GDPR: I have updated my policies to comply with the GDPR rules that came into force on May 25, 2018. Please see my Privacy Policy for more information.

Emily Dixon t/a Insights to Well-Being and www.insightstowellbeing.co.uk uses third party tools/software for the following purposes:

  • Wix & Gmail for web hosting and email purposes

  • Online payment – WIX PAYMENTS

  • Coaching online – ZOOM 

NO RESALE OF SERVICES PERMITTED

Do not reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of Emily Dixon t/a Insights to Well-Being.

NO TRANSFER OF INTELLECTUAL PROPERTY

You are not authorised to share, copy, distribute, or otherwise disseminate any materials received from us electronically or otherwise without our express prior written consent.

ASSUMPTION OF RISK AND LIMITATION OF LIABILITY

The Client understands that there may be some risks, known or unknown, associated with accepting the support of a Coach. The Client knowingly and voluntarily accepts any and all risks, foreseeable or unforeseeable, arising from the services provided.

By agreeing to work with Emily Dixon t/a Insights to Well-Being, the Client releases Emily Dixon t/a Insights to Well-Being from any damages that may result from the sessions.

The Client agrees that Emily Dixon t/a Insights to Well-Being shall not be held liable for any damages of any kind resulting or arising from including but not limited to; direct, indirect (even if they are reasonably foreseeable), incidental, special, or exemplary damages happening from the use or misuse of the coaching.

INDEMNITY AND HOLD HARMLESS

The Client agrees to hold Emily Dixon t/a Insights to Well-Being harmless, waive any claims, cause of action, or complaints against Emily Dixon t/a Insights to Well-Being, and to further indemnify Emily Dixon t/a Insights to Well-Being from all third-party claims, causes of action, or complaints associated with the session(s).

CHOICE OF LAW

The Client agrees regardless of country of residency to abide by the laws of the United Kingdom.

The Client has read and completely understands these Terms and Conditions and intends to be legally bound by them stated herein.

DISPUTE RESOLUTION

In the event of any dispute arising from or relating to the working relationship between the Client and Emily Dixon t/a Insights to Well-Being, the affected Party shall promptly notify the other Party (the “Notice”) and the Parties shall attempt in good faith to resolve the dispute.

The following procedure shall be used to resolve a dispute:

  1. The Parties shall attempt to resolve the dispute over the phone or via conference using video technology such as Zoom within ten (10) days of the Notice.

  2. The Parties shall attempt to settle the dispute by mediation administered by legal party.

If the Parties are unable to resolve the dispute through mediation, then the Parties will submit to binding arbitration. If a dispute results in mediation, arbitration, or litigation of any kind, the extent of each Party’s damages will be limited to the amount previously agreed.  The prevailing party in any such mediation, arbitration, or litigation shall recover any solicitor’s fees arising from the dispute.

Updated 9.12.2021